The word "Bienvenue" is French for Welcome. Not only is Welcome the company name, it is also the company goal. Each of our customers will enjoy the limousine experience at its best. The customer service etiquette of our drivers will make you feel welcome, because after all, that is the company name. Let us drive you to your destination today and you will want to ride with us exclusively tomorrow. Satisfaction guaranteed.

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The Limousine Experience

Our signature experience is so unique that we can't share it on line. It is so remarkable that we cant put it into words. The best way to understand it is to experience it for yourself. There is aromatherapy, neck massaging pillows, easy listening music, and so much more that gives each passenger that retreat feeling with limousine comfort.

Our Rates

All of our Rides are $12 Minimum. After we arrive to the pick up address, the customer will be charged $.50 per  minute after 15 minutes of waiting.

Mileage Rates

0 to 12Miles = $12.00

12.1 to 13Miles = $13.00

 $1.00 per mile thereafter

If your ride includes tolls to your destination, the cost of tolls will be  included.

Our Guarantee

We have a standard in this industry to be neat, clean, and on time. We ask each guest to take the time to fill out a survey card or complete a Google review online. Our guarantee is to arrive within 17 to 20 minutes or less (25 min. max) to pick you up. If we take longer, we will discount your next ride with us, if you choose to wait. 

Airport and Hotel Transportation

The other part of the company name is Express. We are prompt, efficient, and reliable. Unlike Blue Van,  Go, or Super Shuttle, we do not take your time for granted. We understand the need to be early for check in and security. For that reason, we do not pick you up from the hotel and make additional stops. Our goal is to pick up the group from the hotel and leave for the airport. Our rates are better than you can imagine. Inquire when you book your next flight. In addition to airport transportation, if you need transportation while staying at a Maryland Hotel, we will provide services to you that can be billed to your room and also discounted as a guest under our tourism program.

Sedan Services

Our sedan services our more reasonable than Lyft and more affordable than Uber. Our standard rates have a minimum charge up to 12 miles and a minor increase for a distance of 13 miles or more as low as 50 cents. Get a quote from us for each ride. You will know the fare prior to the trip so there are no shocking surprises.

Our Seniors also benefit from this service when going to non-emergency medical appointments, therapy, medication pick up, and even the dentist or eye doctor.  Discounts may be available for seniors too.

Student Transportation

Tired of running to catch a bus that arrives 2 hours before school just to arrive at school 20 minutes late? Afraid of the unsafe drivers, dangerous buses, or bullying riders? Don't worry. Call us. We will pick you up for school, leave from school for after school programs, pick you up from the after school programs to take you home, and do it all again the next school day. This can be done for a small, inexpensive, flat rate that is based on distance. All drivers have passed an extensive background check and child care check, but we will also place an aide in the vehicle with your child for that added peace of mind to parents of underaged youth.  

Parcel and Food Delivery

This service is offered to our patrons that are delivering flowers, packages, or food. We will pick it up and deliver. The fee is a flat rate based on the distance from the pick up to delivery address. You can call us directly or you can use our DoorDash App.  Use this service to pick up AND to drop off.

Prison Visitation Rides

We offer this service at $30 per person and we depart from different transit system transfer points. If you wish to be picked up from the door, it is $5 extra. We offer this service daily and we have the schedule of all prison visitation schedules should you inquire. 

The Bienvenue Fleet                                         Bienvenue Drivers         

Our Fleet currently consists of just Sedans. We will soon be adding minivans, passenger vans, mini buses, and wheelchair buses to accommodate our patrons requiring a wheelchair lift. We inspect our vehicles 4 times a year instead of our competitors that do annual inspections, if any at all. We pride ourselves in keeping the vehicles clean and making sure that each ride feels and looks like you are the first customer of the day. Our vehicles are spacious in legroom, headroom, and trunk space, so no more holding your breath to fit into a small box and be uncomfortable for the ride. The fleet keeps improving by taking the passenger's needs and comments into consideration. You can think of us as a Customer owned business, because each ride is tailored to the specific details of the customer needs even down to the temperature settings in the car. 

Until a driver passes OUR training, we do not hire them. That is to say, we do not put them on a job for our customers until they get it right. We also have mystery riders that ride our service for quality assurane purposes and to help maintain consistency within our brand. Our Drivers stop at railroad crossings, yield to pedestrians in the crosswalk, are licensed through the Maryland Motor Vehicle Administration, Maryland Public Service Commission, Maryland Department of Transportation, and are part of a National Safe Drivers Campaign. We strive to employ only the best and most qualified drivers that practice what we preach with regards to safety, professionalism, and customer satisfaction. Each driver is also well groomed, neat in appearance, uniformed, and Smith System trained in defensive driving. In addition, our drivers are certified in : First aid, CPR and AED, The Signature Experience, and Conflict Resolution/ De-Escalation TrainingLastly, our drivers will assist you in and out of the vehicle,  to and from the curb, and will wait to see you in the house before pulling off. This is greatly appreciated by our customers and what we epitomize as excellent customer care which furthermore makes our drivers  unique when compared to the average taxicab driver or Uber/ Lyft drivers, but don't just take our word for it, you will have to experience it for yourself and get that great feeling of Bienvenue (Welcome) that only this company can provide. 


P.O. Box 47264

Windsor Mill, MD 21244

Call Us


443.378-DOOR (Fax)